Independent consultancy · 30+ years · Part of Cleaning Masterclass

Cleaning standards, independently verified.

Audits, assessments, bespoke cleaning systems and expert witness work for organisations where cleaning really matters.

Photo goes here: images/hero.jpg
Marine & defence Historic buildings Construction Industrial & food Schools & education General janitorial Expert witness

Who
we are

A cleaning service consultancy with well over 30 years of expert work, delivering specialist advice to public and private sectors, often in demanding situations.

We advise marine and defence organisations, historic buildings, the construction industry, industrial and food production, general janitorial services, schools and education. We also help people with learning disabilities train for cleaning work, and provide expert witness services.

  • Full cleaning & hygiene audits
  • Cleaning documentation audits
  • Staff capability & training assessments
  • Ongoing & long-term support

What we do

Advisory
services

Full range of services
  1. Cleaning & hygiene audits

    Site visits and inspections (Optimal Performance Reviews); systematic review of cleaning requirements, current cleaning services, specifications, tenders and operation manuals; best practice and quality audit.

  2. Assessments & analysis

    Workplace and cleaning needs analysis, practical cleaning skills assessment, workplace capability assessments, procurement review, benchmarking and troubleshooting, and time and motion (workflow) studies.

  3. Cleaning system design

    Specific, measurable and realistic KPIs; review of existing cleaning systems; custom and bespoke cleaning systems with training documentation; cleaning operations manuals; industrial cleaning systems.

  4. Dispute resolution

    Audits that measure current cleaning against industry best practice or contractual obligations, root cause analysis, assessment of documentation, case preparation, and Party or Single Joint Expert Witness.

  5. Ongoing & long-term support

    Onsite post-training assessments, cleaning operations assessments, continued management support and reporting, training refreshers and skills updates, and practical workplace capability assessments.

See every audit we offer, from documentation and training audits to roll-out and long-term support, with real case studies.

Full range of services

Selected
projects

Our independence from any manufacturer, supplier or cleaning company is central to every project we take on.

How we work

How we
audit

Every comprehensive audit follows the same six steps, from agreeing objectives to supporting you long after the report.

  1. Establish objectives & audit plan

    A clear list of objectives and a workable audit plan, so we understand the nature of your current cleaning service.

  2. Review current documentation

    A systematic review of specifications, instructions and operations, including workflow studies.

  3. Conduct the site audit

    With the plan agreed and your operations understood, the audit is carried out on site.

  4. Report findings & recommendations

    Photographic evidence, detailed observations of strong and weak points, and recommendations for improvement.

  5. Follow-up audit

    Optional but recommended once changes are in place, to check improvement and advise further.

  6. Long-term support & updates

    We stay on hand with support and assistance that stretches from months to years.

Have an idea? Let's discuss it.

Send us your details and we'll be in touch to discuss your requirements, or contact us directly.

Call us (UK)

0330 2232 780